Shipping Policy
Last updated: July 2026. Applies to purchases from BotBit Store (shop.botbit.in), operated by BOTBIT TECH LLP.
Order processing
In-stock parts are dispatched within 2–5 business days of confirmed payment. Configured systems, restricted hardware and on-demand manufacturing ship per the timeline stated in your quote or order confirmation. Orders placed on weekends or public holidays are processed the next business day.
Where we ship
We ship across India. International shipment and export are available only on request and after a compliance review; certain items cannot be shipped to certain destinations (see “Restricted & regulated items”).
Shipping charges
Shipping is charged per order based on weight, dimensions, destination and item type, and is shown at checkout or included in your quote. Heavy, oversized or hazardous items may carry additional freight or handling charges.
Delivery timeframes
Delivery estimates are indicative, not guaranteed. Typical transit after dispatch is 3–7 business days to metros and 5–10 business days to other locations; remote areas may take longer. We are not liable for delays caused by couriers, weather, customs, force majeure, an incorrect address, or events beyond our control.
Lithium batteries & hazardous goods
LiPo and Li-ion batteries and other regulated goods are shipped in accordance with applicable dangerous-goods and courier rules. They may be restricted to surface transport, subject to longer transit times, undeliverable to some PIN codes, and may attract an additional handling fee.
Restricted & regulated items
Radios, thermal and detection equipment and other regulated hardware are quote-based and dispatched only after compliance review and confirmation of lawful end-use, subject to applicable Indian regulations (including DGCA, WPC and DGFT requirements) and export controls. We may decline, delay or cancel any order that does not meet these requirements.
Tracking
Where available, tracking details are shared once your order is dispatched.
Address accuracy & failed delivery
You are responsible for providing a complete, correct shipping address and a reachable contact number. Re-shipping or return-to-origin charges arising from an incorrect address, refused delivery, or unavailability of the recipient are borne by you.
Transit damage & shortages
Please inspect your package on delivery. Report any transit damage, tampering or shortage to sales@botbit.in within 48 hours of delivery, with the order number and clear photos or an unboxing video, so we can raise a carrier claim. Claims reported after 48 hours may not be accepted.
International orders
For international shipments, all customs duties, taxes, clearance charges and compliance obligations at the destination are the buyer’s responsibility.
Changes
We may update this Shipping Policy at any time; the version published here applies to your order. Questions: sales@botbit.in.
Business details
BOTBIT TECH LLP
Registered office: 801 B, Sunbreeze Apartment, Sector 5 Vaishali, I.E. Sahibabad, Ghaziabad, Uttar Pradesh 201010, India
GSTIN: 09ABDFB7127K1Z9
Contact: sales@botbit.in
Governing law and jurisdiction: laws of India; courts at Ghaziabad, Uttar Pradesh.